|
Spec.-Ops.® Brand Lifetime Warranty
Simply put, if it's our fault (materials and/or workmanship), we'll repair
or replace it - anytime, anywhere. If it's your fault (you survived
and your gear didn't), we'll fix it ASAP and depending on how good
your story is, we'll most likely do it for free. Enough said. Spec.-Ops.®
Great Gear Made in a Great Country - the U.S.A.!
Legally speaking
Best Made Designs, LLC ("BMD") warrants the products which it manufactures
to be free from defects in material and workmanship for life. This warranty is
limited to the original purchaser ("Purchaser") of the product and
is not transferable. During the warranty period, BMD will repair or replace,
at its option, only the defective part of the product at no additional charge.
Warranties for products marketed by BMD but not manufactured by BMD are subject
to the manufacturer's warranty. Some products manufactured by BMD contain components
not manufactured by BMD and in this case, the manufacturer's warranty applies
to these components.
Warranty Return Process
1. Call for an RMA number before returning any gear.
2. Return only the defective portion of the product, shipping prepaid, to BMD
3. Be sure to include the following information:
- Proof-of-purchase/date
- Product name or description of part.
- Description of problem.
- Dealer you purchased the item from.
- Your name, address and daytime phone.
The Purchaser is responsible for insuring
any product so returned and assumes the risk of loss during shipping. All replaced
parts and products become the property of Best Made Designs, LLC. Dated proof-of-purchase
must accompany the product being returned when requesting warranty work.
The Purchaser may request information on how to obtain warranty
service by calling Best Made Designs, LLC at 1-877-237-8623 or by
sending a written request to 1601 W. 15th St., Monahans, TX 79756.
e-mail: warranty@specopsbrand.com
Customer Feedback
If you have feedback about the quality, durability or construction
of Spec.-Ops.® Brand products, please let us know. Your feedback
is valuable to us. We will gladly welcome your comments and criticisms.
You can either send your comments to the above address, attention:
"Quality Department" or e-mail us at the address below:
Send your comments to: quality@specopsbrand.com
Disclaimer
This limited warranty does not extend to any products which have been damaged
as a result of accident, misuse, abuse or as a result of service or modification
by anyone other than BMD. Except as expressly set forth above, no other warranties
are expressed or implied, including, but not limited to, any implied warranties
of merchantability and fitness for a particular purpose, and bmd expressly disclaims
all warranties not stated herein. All implied warranties, including implied warranties
for merchantability or fitness for a particular purpose, are limited to the duration
of this warranty. In the event the product is not free from defects as warranted
above the purchaser's sole remedy shall be repair or replacement as provided
above. Under no circumstances will bmd be liable to purchaser or any user for
any damages, including any incidental or consequential damages, expenses, lost
profits, lost savings, or other damages arising out of the use of or inability
to use the product. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and does not affect your statutory
rights which vary from state to state or country to country. |